Whiplash is the most common injury associated with car accidents and requires treatment to recover or reduce chronic pain. Many people do completely recover and return to their normal activities without rehabilitation, but sometimes treatment is essential to assist recovery.
The legislation has set strict timeframes for claim form lodgements. You will need to give a reason for your delay if you plan to send a claim form later than the set timeframes.
To claim for whiplash compensation, you will need to complete the Notice of Accident Claim Form (Non-Fatal Injury) and lodge with either the driver in fault’s CTP insurer or the Nominal Defendant.
Claiming with the CTP insurer
The CTP insurer will assess if your claim is reasonable and appropriate, related to the car accident and validated with evidence, such as medical assessments. After lodgement, it will take at least 14 business days for the CTP insurer to provide you with their decision. The CTP insurer will pay rehabilitation expenses once they have accepted the liability in your claim or your upcoming rehabilitation expenses.
Professional legal support
If your whiplash injury affects your ability to work or you feel your medical treatment and diagnosis is ineffective, hire professional legal guidance to help you achieve the full benefits you deserve as quickly as possible. With reliable legal support, you can feel more confident and will be able to focus more of your energy on your recovery.
Claiming with the Nominal Defendant
If the driver at fault was unregistered or unidentifiable at the scene of the car accident, send your completed form to the Nominal Defendant. The Nominal Defendant is a statutory body to help provide compensation to people who have been injured as a result of the negligence of another.
What to do if liability for the accident is denied
Keep recording the expenses of your whiplash treatment and rehabilitation even if your claim is denied by the insurer because if it is determined later that the insurer is liable, you can be reimbursed. In the meantime, you will want to make notes of these costs to claim on your Medicare or private health insurance.